Saturday, August 26, 2017

Change Your MDM Authority without re-enrollment... WAIT!

11:49 AM Posted by A No comments
First off, I want to promise you that this article is not clickbait. In short, I'm here to say that what the current documentation as of 8.1.2017 states is factually correct but it is omitting something rather large for those performing a switchover. And again - I know this is a Service Manager...

Sunday, March 19, 2017

Network Devices - In SCOM...uhh..SolarWinds...Service Manager?

8:52 PM Posted by A No comments
IT Worker 1: I'm an experienced network engineer. I've used SolarWinds tools because as far as I and my peers can remember, this is the standard when it comes to network monitoring. Our network. Our tools. IT Worker 2: I'm an experienced IT professional. I love all things System Center...

Friday, December 23, 2016

Thursday, November 24, 2016

But seriously...someone explain Management Packs to me

1:21 PM Posted by A No comments
If you're new to the Microsoft System Center realm (and as I often joke) I have but two simple words for you: Buckle up When you're getting started in SCOM or SCSM you will very quickly run into the concept of management packs. Regardless of how little or much experience in you have in IT, if...

Monday, June 20, 2016

i3lets, an open source Interactive Intelligence PowerShell Module

7:21 PM Posted by A 1 comment
Well if it isn't obvious, this really isn't a Service Manager focused post. Well ok it sort of is. You know what - little bit of column A little bit of column B. This is a PowerShell centric post with regards to Interactive Intelligence phone systems. While Interactive Intelligence seems to be making...

Thursday, February 25, 2016

Wednesday, February 10, 2016

In Defense of Class Extension vs. Inheritance

10:18 PM Posted by A , 2 comments
Hrmmm... As I've shared on the About Me page, I'm just someone who loves Service Manager/System Center. I'm just another IT guy out there managing and helping SCSM deployments. So, in the time since my last post (which looking at it has been awhile...holy crap) and no less the deployment I provide...