SQL Reporting - Affected User Report

I'm just going to go ahead and say it - the reports that come out of box with Service Manager does almost nothing in the way of providing value on Day 1. But then again, neither does complaining about it. So it wouldn't hurt to start sharing some SQL queries to get you going ASAP on your SCSM data...

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Service Manager - Employee Management, Part 2

My personal driving incentive here is to familiarize people who have ZERO experience with Service Manager, Orchestrator, and PowerShell - a starting ground from the perspective of someone who has to develop for the entire product by themselves. Don't even get me started on the 18...

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Service Manager - Employee Management, Part 1

One of the big payoffs of Service Manager is its ability to feed and leverage Orchestrator so as to automate...you know what. This is the part of almost every other blog I see, say "anything" and I'll try my hardest not to in this case. Because I want to talk about Employee Management...

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