Saturday, October 17, 2015

Deploying "Quick Resolves" for your Team

12:33 PM Posted by A , No comments
"Our new SCSM Deployment is just too much for simple things." I spend more time typing all this stuff into an Incident, applying it, closing it because of that stupid background workflow issue, re-opening it, then resolving it than I do actually fixing an issue! Make this less awful! or I...